Terms & Conditions
Last Updated: June 2026
Welcome to DSB 3D Printing. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.
1. Acceptance of Terms
By using this website, submitting a quote request, purchasing products, or using our services, you agree to these Terms & Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. About DSB 3D Printing
DSB 3D Printing provides custom 3D printing services, personalized products, prototypes, decorative items, replacement parts, collectibles, and other custom manufacturing solutions.
3. Orders and Quotes
All custom orders begin with a quote request.
Prices are based on factors including:
- Design complexity
- Material requirements
- Print time
- Finishing options
- Shipping destination
A quote does not guarantee production until approved by both parties.
DSB 3D Printing reserves the right to refuse any order that violates applicable laws, intellectual property rights, or company policies.
4. Custom Products
Because custom products are manufactured specifically for each customer:
- Orders cannot be canceled once production has begun.
- Design changes requested after production starts may incur additional charges.
- Customers are responsible for reviewing all specifications before approving production.
Custom-made items are generally non-refundable except in cases of manufacturing defects or errors caused by DSB 3D Printing.
5. Customer-Provided Files and Content
Customers may upload:
- STL files
- OBJ files
- PDF files
- Images
- Logos
- Design references
By submitting files, you confirm that:
- You own the rights to the content, or
- You have permission to use the content.
DSB 3D Printing is not responsible for copyright, trademark, or intellectual property violations resulting from customer-submitted files.
6. Pricing and Payments
Prices displayed on the website may change without prior notice.
Payment may be required before production begins.
Orders will not enter production until payment has been received and confirmed when applicable.
7. Production and Delivery Times
Production times vary depending on:
- Project complexity
- Material availability
- Order volume
Estimated delivery dates are provided as guidelines only and are not guaranteed.
DSB 3D Printing is not liable for delays caused by shipping carriers, weather conditions, supply shortages, or circumstances beyond our control.
8. Shipping
We ship throughout the United States.
Shipping costs and estimated delivery times will be provided during checkout or quote approval.
Customers are responsible for providing accurate shipping information.
DSB 3D Printing is not responsible for delays or losses resulting from incorrect shipping details provided by the customer.
9. Product Variations
3D printed products may contain minor variations due to the manufacturing process, including:
- Layer lines
- Surface texture differences
- Slight color variations
- Minor dimensional tolerances
These characteristics are normal and do not constitute defects.
10. Limitation of Liability
To the maximum extent permitted by law, DSB 3D Printing shall not be liable for:
- Indirect damages
- Consequential damages
- Loss of profits
- Business interruption
- Data loss
Our total liability shall not exceed the amount paid for the specific product or service in question.
11. Intellectual Property
All content on this website, including:
- Logos
- Graphics
- Text
- Product images
- Website design
is the property of DSB 3D Printing unless otherwise stated.
Unauthorized use, reproduction, or distribution is prohibited.
12. Privacy
Your use of this website is also governed by our Privacy Policy.
We are committed to protecting your personal information and handling it responsibly.
13. Changes to These Terms
DSB 3D Printing reserves the right to modify these Terms & Conditions at any time.
Changes become effective immediately upon publication on this website.
Continued use of the website constitutes acceptance of any updates.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
DSB 3D Printing
Marlborough, Massachusetts, USA
Email: dsb3dprinter@gmail.com